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Home based businesses have been amongst the most neglected yet lucrative segments of the phone market by landline phone services. In the past, small limited scaled businesses have often faced the common problem of affording a phone service which would help them attain all the facilities that are offered to big businesses only. Until the arrival of internet phone, there wasn?t any other option for home based businesses to opt for. Let us have a look at what has changed for these businesses once they have found internet phone service as a viable yet affordable solution for their profit seeking ventures.
Budget constraints
The biggest problem that small businesses have always faced is the budget related issues. Affording an expensive phone service has always been the reason why they haven?t moved to a properly setup business phone system. One of the biggest advantages that these cash starved business owners have got is the saving of money. VoIP is able to provide them everything that they need to have without emptying their pockets. This is one of the greatest benefits to these businesses. Now they can also reach a more comprehensive phone system that takes care of all their needs.
Improved business processes
Every business, no matter how big or small it is, really needs to have all its processes streamlined in order to achieve maximum efficiency as well as effectiveness. VoIP features ensure that even smaller businesses are able to improve their businesses practices with a better telecommunication system. Let us take example of some features that small businesses can really make use of to take the leverage.
Call forwarding
Call forwarding allows the business owner and employees to receive unattended calls. This adds to their impression of the business. Earlier, these small businesses weren?t able to have such facilities.
Softphone support
Softphone is software that can be installed on your PC and mobile phone to use your VoIP service on your computer or cell phone. This gives more flexibility to these small businesses when they can use their phone service on their mobile, PC, and through the ATA.
Auto respond facility and more control
Small businesses really can?t afford a separate person to attend all the incoming phone calls and divert them accordingly. Earlier auto responding systems were very expensive. But thanks to VoIP auto respondents, now businesses can easily manage all their incoming calls without incurring any extra human resource related expenditures.
Conference calls
These business owners can now also enjoy talking to more than one people by taking other people on conference call as well. Conference is also a very useful feature for businesses.
Ease of use and portability
Many small business owners or their employees need to travel extensively from one place to another. Travelling expenses increase sharply when the phone bill costs are also included in it. Internet phone service allows the phone users to carry their phone set with them and use it anywhere they like to. They can also access their phone through mobile or laptop in shape of softphone. Online account management allows small business owners to control, enable, and disable all the phone service features online, eliminating the need of any external assistance altogether.
Source: http://www.voipwebsites.com/home-based-business-and-use-of-voip-phone-service.html
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