Conflict Management Strategies Revealed Through LMS Training ...

Due to the fact that conflict is always present in the workplace, companies need to always be on guard and look into conflict management strategies to maintain harmony in the workplace. Conflict comes in when one party believes that its interests are negatively affected or are being opposed by another party. We know that conflict in the workplace just seems to be something that is inevitable. There will always be situations wherein people with different goals and needs will come into conflict. And almost always, we get to witness the intense personal ill feeling between the two parties.

What Is Conflict Management

Conflict management is the company?s response to limit the unconstructive aspects of conflict. Conflict management aims at developing the positive side of conflict. Also, conflict management?s role is to enhance learning. This will be reflected in their effectiveness or efficacy in the organizational set up. Today, companies rely solely on conflict management techniques because when conflicts are managed properly, it will show positive outcomes and increase over all performance.

How to Control Conflicts

Managing conflicts will need full awareness of its various developmental stages. If you are able to identify the conflict issue and how far it has developed, then it will be very easy for you to solve it before it becomes more serious. You can highlight the following strategies to the concerned parties:

The Collaborative Strategy

The process of working through differences will lead to creative solutions that will satisfy the concerns of both parties. This goes with follows the ?You win, I win? approach. Know that teamwork and cooperation help everyone achieve their goals at the same time, maintaining healthy relationships at work.

The Give and Take Strategy

Compromising is the key to a harmonious relationship especially when people of equal status are equally committed to thier goals. It follows the ?You bend, I bend? solution. The two concerned parties will be made to compromise in an attempt to serve the?common good of the company.

The Enlightenment Strategy

Your employee must be able to understand that working toward a common purpose is more important than any other concerns. The enlightenment strategy helps both parties understand that the trauma of confronting differences may damage fragile relationships. Appease others by downplaying conflict, thus protecting relationships in the organization.

Have the most versatile leaders and equip them most effective skills today through the learning management systems training online. There are courses covering conflict management strategies that will be very useful in your company. Register now!

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Source: http://www.illumalliance.org/blog/?p=23

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